Terms Of Service

Terms of Service – Triva 


1. Introduction

These Terms of Service (“Terms”, “Agreement”) govern your use of www.trivafit.com and your purchase of products offered by Triva (“we”, “us”, “our”).
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.


2. Eligibility

You must be at least 18 years old to purchase products from our website. By placing an order, you confirm that you are legally capable of entering into binding contracts.


3. Orders

  • All orders placed through our website are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order at our sole discretion, including due to product unavailability, pricing errors, or suspected fraudulent activity.
  • Once you place an order, you will receive an order confirmation by email. This email is not an acceptance of your order, but a confirmation that we have received it.

4. Prices and Payment

  • All prices are listed in the currency shown on our website and include applicable taxes unless otherwise stated.
  • Payment must be made in full at the time of ordering.
  • We accept payments through our secure third-party payment providers. We do not store or have access to your full payment details.

5. Shipping and Delivery

  • We ship products worldwide. Shipping costs and delivery times are shown during checkout and may vary depending on destination and chosen shipping method.
  • Delivery dates are estimates only. We are not responsible for delays caused by postal services, customs, or other factors beyond our control.
  • Risk of loss or damage passes to you once the order has been handed over to the shipping carrier.

6. Returns and Refunds

  • If you are not satisfied with your purchase, you may return it within 14 days of delivery, provided the item is unused, in original condition, and in its original packaging.
  • To initiate a return, contact us at support@trivafit.com with your order number.
  • Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.
  • Refunds will be processed using the same payment method used for the original purchase, within 14 days after we receive the returned item.

7. Intellectual Property

All content on www.trivafit.com, including text, graphics, logos, images, and software, is the property of Triva or its licensors and is protected by copyright and intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works without our written permission.


8. Limitation of Liability

  • To the fullest extent permitted by law, Triva is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our total liability for any claim arising out of or relating to your purchase will not exceed the amount paid for the product in question.
  • Nothing in these Terms excludes liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.

9. Indemnification

You agree to indemnify and hold harmless Triva, its affiliates, and employees from any claims, liabilities, damages, and expenses (including legal fees) arising out of your misuse of the website or violation of these Terms.


10. Governing Law and Jurisdiction

These Terms are governed by the laws of the Netherlands, without regard to conflict of law principles.
Any disputes will be submitted to the competent courts of the Netherlands.


11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The latest version will always be available on our website at www.trivafit.com/pages/terms-of-service.


12. Contact

For questions about these Terms, please contact us at:
support@trivafit.com